Speak then to me…
In the previous article I talked about the evolution of user interface integration technology. In the early days we (the creators of Inventys Fusion) classified this technology as "enterprise mashup". Customer care contact centers were popular targets of this "mashup" technology, since their agents often had to grapple with over a dozen legacy applications in order to service callers’ requests...
An Automaton is a machine that performs a range of actions based on pre-configured instructions. Throughout history there have been various recorded descriptions of automata. Jacquard's loom was a landmark automaton that helped to automate the process of weaving cloth. Electro-mechanical calculating devices created during the nineteenth century provided momentum for even more complex calculating...
This is the first in a series of articles that aims to elaborate various aspects and nuances of end-to-end process integration. What is process integration? Organisations – companies, business, groups, people – do things in definite patterns that achieve certain results that are important to them – and thus defines them. Banks do a bunch of things every day, every month, every year. So do...
Speak then to me…